Asked Questions
Welcome to our Asked Questions section. Here, we've compiled the most common inquiries from our users along with clear, concise answers to help you better understand our services and products. Whether you're looking for information on account setup, troubleshooting, or detailed service features, you'll likely find your answer here. If your question isn't covered, feel free to reach out to our support team for further assistance..
Your payment is currently pending because course
approval by the admin takes some time. If you don’t receive a
confirmation within three days, please feel free to contact us via email
for further assistance.
If you request a refund, 50% of the payment will be deducted. You can contact our support team for further assistance.
If your course doesn’t appear in your account after 30 minutes, you can re-enroll without making another payment. If the issue persists, please contact our support team.
You can change your account name by going to your dashboard and using the "Edit Profile" option.